Stream Rooms Status - Incident history https://streamrooms.instatus.com Stream Rooms Mon, 1 Jul 2024 06:26:26 +0000 Broadband Outage Type: Incident Duration: 10 hours and 59 minutes Affected Components: Business Broadband Network Jul 1, 06:26:26 GMT+0 - Investigating - We are currently investigating an outage on our broadband network. Jul 1, 12:27:36 GMT+0 - Identified - We continue to make progress restoring service to affected connections. We are currently rerouting connections away from the affected equipment. Jul 1, 13:47:38 GMT+0 - Identified - Connections are now coming back online, each line is being individually restored. It may take some time to bring your connection online, please bear with us while we work through each site connection. Jul 1, 14:52:45 GMT+0 - Monitoring - Work continues to bring the affected connections back online. We will keep this ticket up to date with progress. Please power cycle your router on a regular basis as not all routers will continue to attempt to login once they have failed. Jul 1, 17:25:43 GMT+0 - Resolved - This incident has been resolved. All connections are now restored. If your site is offline please reboot your router and log a support ticket if you are unable to connect after doing this. Type: Incident

Duration: 10 hours and 59 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>06:26:26</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an outage on our broadband network. .</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>12:27:36</var> GMT+0</small><br><strong>Identified</strong> - We continue to make progress restoring service to affected connections. We are currently rerouting connections away from the affected equipment. .</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>13:47:38</var> GMT+0</small><br><strong>Identified</strong> - Connections are now coming back online, each line is being individually restored. It may take some time to bring your connection online, please bear with us while we work through each site connection. .</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>14:52:45</var> GMT+0</small><br><strong>Monitoring</strong> - Work continues to bring the affected connections back online. We will keep this ticket up to date with progress. Please power cycle your router on a regular basis as not all routers will continue to attempt to login once they have failed. .</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>17:25:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. All connections are now restored. If your site is offline please reboot your router and log a support ticket if you are unable to connect after doing this. .</p> ]]> Mon, 1 Jul 2024 06:26:26 +0000 https://streamrooms.instatus.com/incident/cly2lk3qh38486ben4apjozasm https://streamrooms.instatus.com/incident/cly2lk3qh38486ben4apjozasm Outgoing Calls not completing Type: Incident Duration: 20 hours and 40 minutes Affected Components: Event VoIP, Business VoIP Apr 9, 18:21:00 GMT+0 - Identified - Issue was identified with an upstream termination provider. We are awaiting feedback on a resolution. Apr 9, 11:31:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 9, 13:41:00 GMT+0 - Identified - Inbound calls are also affected, Local internal calls are not affected on any system Apr 10, 08:11:00 GMT+0 - Resolved - We have received confirmation that this issue has been resolved. All inbound and outbound calls are now Type: Incident

Duration: 20 hours and 40 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>18:21:00</var> GMT+0</small><br><strong>Identified</strong> - Issue was identified with an upstream termination provider. We are awaiting feedback on a resolution. .</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>11:31:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>13:41:00</var> GMT+0</small><br><strong>Identified</strong> - Inbound calls are also affected, Local internal calls are not affected on any system.</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>08:11:00</var> GMT+0</small><br><strong>Resolved</strong> - We have received confirmation that this issue has been resolved. All inbound and outbound calls are now .</p> ]]> Tue, 9 Apr 2024 11:31:00 +0000 https://streamrooms.instatus.com/incident/clutjelgg251183bdoco8gb7zig https://streamrooms.instatus.com/incident/clutjelgg251183bdoco8gb7zig Broadband Outage Type: Incident Duration: 3 hours and 30 minutes Affected Components: Business Broadband Network Jan 17, 03:00:00 GMT+0 - Identified - We are currently experiencing an outage on our broadband network following a scheduled hardware move. Our engineers are investigating and will update once resolved. Jan 17, 06:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 30 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing an outage on our broadband network following a scheduled hardware move. Our engineers are investigating and will update once resolved. .</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 17 Jan 2024 03:00:00 +0000 https://streamrooms.instatus.com/incident/clri4bxse42488bmo7a3jfrjuq https://streamrooms.instatus.com/incident/clri4bxse42488bmo7a3jfrjuq