All connections are now restored. If your site is offline please reboot your router and log a support ticket if you are unable to connect after doing this.
Monitoring
Monitoring
Work continues to bring the affected connections back online. We will keep this ticket up to date with progress. Please power cycle your router on a regular basis as not all routers will continue to attempt to login once they have failed.
Update
Update
Connections are now coming back online, each line is being individually restored. It may take some time to bring your connection online, please bear with us while we work through each site connection.
Identified
Identified
We continue to make progress restoring service to affected connections. We are currently rerouting connections away from the affected equipment.
Investigating
Investigating
We are currently investigating an outage on our broadband network.
